Last Updated 13 September 2020.
Collection of Information
Personal information does not include aggregate, anonymised, or de-identified information (collectively, “Aggregate Information”). “Aggregate Information” is information gathered or generated directly by the use of the Platform, such as information collected about Platform users, or a category of users, from which any personal information has been removed. An example of Aggregate Information would be a report stating that forty-seven percent of the Platform’s registered users have identified themselves as male.
We collect your personal information:
Use of Collected Information
We use the personal information we collect:
Disclosure of Information
We may employ third party companies and individuals to facilitate our Platform, to perform certain tasks which are related to the Platform, or to provide audit, legal, operational or other services for us. These tasks include, but not limited to, customer service, technical maintenance, delivering ads, monitoring, email management and communication, database management, billing and payment processing, reporting, and analytics. We will share with them only the minimum necessary information to perform their task for us and only after entering into appropriate confidentiality agreements.
Your Choice and Acces
User of the Platform by Minors
We do not intend, and the Platform is not designed, to knowingly collect personal information from anyone under the age of 18. If you are under the age of 18 you should not register with or otherwise provide personal information on our Platform.
Data Protection and Security
Protecting the privacy and integrity of your data is an absolutely critical priority for us. We use reasonable security measures in an effort to prevent loss, misuse and alteration of information under our control. We have taken the following steps to demonstrate and execute on this commitment:
We cannot, however, guarantee protection of all information against interception, misappropriation, misuse, or alteration, or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorised acts of others. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform or in your operating system. Furthermore, we have no control over the security of other sites you might visit, interact with or do business with.
Retention of Personal Information
Compliance with Law and Law Enforcement
We cooperate with government and law enforcement officials to enforce and comply with applicable law. We may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal process (including but not limited to subpoenas), to initiate, render, bill, and collect for amounts owed to us, to protect our rights or property, and to prevent or stop activity that may be illegal or dangerous. You should also be aware that experts may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities. Specifically, and without limitation, you should be aware that the law requires mental health professionals to disclose information and/or take action in the following cases: (a) reported or suspected abuse of a child or vulnerable adult; (b) serious suicidal potential; (c) threatened harm to another person; (d) court-ordered presentation of treatment.
General Data Protection Regulation (GDPR) Notice
If you are from the European Union and you are using our Platform or services, it is necessary for us to use your personal information:
You can view and edit any personal data that you have provided to us using this website. Automated processing of your Personal Information is necessary to operate the Platform effectively and to provide counseling and related services.